Shipping
2022 Shipping time frame:
Orders made before 7am AEST will be shipped the same day. Orders made after 7am AEST will be shipped the following business day.
Included domestic shipping (Within Australia)
FREE domestic shipping on all Australian orders over $100.
Orders under $100 will incur a $9.95 incl. GST postage fee.
Australian 2022 timeframe: 1-12 business days depending on item size and your postcode. Local pickup is available from the Gold Coast.
All orders placed before 12pm AEST Monday-Friday will be packed and shipped off the same day from one of our warehouses. If you would like to know our best up to date ETA, the best person to contact is the carrier in your tracking number email! We are also available here.
Paid express postage time frame
TLA offers paid express shipping, with a timeframe of 1-3 working days for most of Australia.
Express shipping price breakdown
Weight |
Cost |
0-1kg |
$12.95 |
1.01-99kg |
$9.95/kg |
Back ordered products
Items on backorder now have a notify when back in stock button. You can still order items while they are on backorder, however please note a 7 day timeframe will be added to your express or free shipping time.
Note* TLA Commercial products cannot be ordered via express shipping.
Worldwide Shipping
We will automatically change your products plug and input to suit the country that it is sent to.
Orders under $100 are charged at $24.95 by standard shipping or 34.95 via express.
Orders over $100 are now charged via weight.
Weight |
Express Shipping |
Standard Shipping |
0-1kg |
$14.95 |
$9.95 |
1-3kg |
$24.95 |
$14.95 |
3-5kg |
$34.95 |
$24.95 |
5-10kg |
$44.95 |
$34.95 |
10-15kg |
$54.95 |
$44.95 |
15-20kg |
$74.95 |
$54.95 |
20-25kg |
$104.95 |
$74.95 |
25-30kg |
$154.95 |
$104.95 |
30-35kg |
$224.95 |
$154.95 |
35kg + |
Express available upon request |
$164.95 |
Please note that items over 35kg will be shipped by sea unless arrangements have been made prior to your order.
*For bulk orders please contact our business team for discounted large order shipping rates.
All pricing is in AUD
Please be aware that additional customs charges or fees may be payable upon collection of your international order. Customs charges or fees are not included or covered by TLA and are the responsibility of the customer.
Returns
In the unlikely event that you receive a faulty or damaged product, you can return your order within 30 days of purchase for a speedy replacement. Please note, that returns must be in unopened, unused condition and in the original packaging. See our returns policy here.
Note
In most cases your item will arrive within the given timeframe, however certain things (like COVID delays) are out of our control; we thank you for your understanding.
Instruction Manual
Click here to download your free PDF instruction manual!