TLA LED FAQs
Your most asked questions about TLA LED and red & near infrared LED light therapy!
FAQs about TLA LED products
Near infrared LED lights cannot be seen because they are not on the visual spectrum. This means that you won’t be able to see these lights, unless you have a really good camera with some different exposure settings.
Not a lot, generally most setups will use less power than a hairdryer. You will also more than likely not use your device for longer than 40 mins / day, so the cost on your electricity bill won’t skyrocket.
Yes, we life test our items in the factory before ever sending them out. They are stress tested and life tested to make sure they fit in with the TLA standard and will not fault easily. Devices are tested up to 3 times before making their way to the final consumer.
TLA panels make very little noise. The sounds you hear are fans, and the beeping of controls.
We recommend using our Light Blocking Goggles when using the device on your face or similar. Do not ever stare into the light device and always wear goggles if you are feeling uncomfortable.
TLA devices are all covered under the warranties advertised on the product listing. Generally this is 2-4 years depending on which product.
They cost more to build, and use more expensive parts. The higher end devices use higher end parts and have more features, meaning we put a lot more expectation on them and pass that onto the consumer.
For a full list of our warranty terms and conditions click here
Yes, we repair and service manufacturers faults free of charge! We can also attempt to service and repair outside of warranty issues, simply contact us and we will give you some options!
Please refer to the product page on our website, there will be an instruction manual tab within each product. Click the tab and download your instruction manual PDF. We also have more and more videos that you can reference. Still having trouble? Contact us!
Please refer to the product page on our website, there will be an instruction manual tab within each product. Click the tab and download your instruction manual PDF. We also have more and more videos that you can reference. Still having trouble? Contact us!
They are not so much better or worse, than newer. The Black products have 4 wavelengths instead of 2, are highly powered, and come with a 4 year warranty.
Go for an appropriate size. You will not need a 1500w panel to treat an ankle, and in the same way, a joint band will not be appropriate for full body sessions.
This is up to you. Most of our panels can be bought with stands, and you can also buy stands for most of our products separately.
The stands will be labelled clearly and contained in the same section as the rest of the products in the range.
For example, a LTE Pro compatible stand can be found here with the rest of the products in the LTE Pro series.
This is so you can hang it and adjust the height more easily. Need a spare pulley? Click here
With the TLA Door Hook or Door Hook 2, no installation required, simply slip on and tighten.
Infrared and red light therapy general questions
This varies from machine to machine depending on the power of the machine. When checking the irradiance graphs on the products listing, you will roughly want to be no closer than the point that marks 100mw/cm2. For more information about *irradiance graphs for red light therapy panels, click here!*
Near infrared light is commonly referred to as NIR or simply infrared light. Near infrared light is a term given to wavelengths of light between 800 to 2,500 nm. The wavelengths of NIR light used in TLA products are not visible to the human eye and do not produce excessive heat.
Far infrared light is not the same as NIR or near infrared light. Far-Infrared light is commonly used in ‘infrared saunas’ with the aim of raising the body temperature of users. TLA does not sell far infrared light products.
Red light is generally considered safe for the skin, however we always recommend asking your GP if you have any questions or concerns regarding its usage.
Near-infrared light is generally considered safe for the skin, however we always recommend asking your GP if you have any questions or concerns regarding its usage.
In general we recommend 10 mins per area with a maximum of twice/ day usage. You can use these items for up to 20 mins per area at a maximum of twice daily, however, the science seems to favour shorter sessions. Learn more (link to a general dosing guide to red light therapy)
Twice daily for 10 mins per area per session at a maximum. Once daily 5 times a week at a minimum. Ensure that you have at least a 6-8 hr break between sessions as well to allow for maximum benefit.
Yes, for the best results you should be naked and have nothing separating you from the light being produced by your TLA product.
No, red and near infrared light does not cause sunburn. No TLA products cause sunburn.
No. Red and infrared light does not damage the skin thus does not provide you with a tan.
Photobiomodulation is a natural process in which humans use light (photo) to modulate bodily processes and functions. Photobiomodulation is triggered by red and near infrared light wavelengths hitting and penetrating the skin and going deep into the tissue. Read more here…
TLA LED shipping FAQs
Please follow the steps outlined in our warranty and returns section here
This is dependent on your location and proximity to the Gold Coast. For our full shipping guide click here
Yes! When your order is completed, we send an email with tracking information to you. Simply click the link and you will be taken to your tracking page.
Infrared and red light therapy
for dogs cats and horses FAQs
Animals (especially pets) are spending more time indoors and thus less time in early morning and late afternoon sunlight. They may have a growing light deficiency that could be leading to negative health. If your pet has an injury or ailment, red and infrared light can assist to reduce the inflammation and pain.
The modern horse misses out on a lot of early morning or late afternoon sunlight. Stables are getting better at keeping the weather out, and new outdoor blankets keep your horse warmer, but are they too deficient on red and infrared light? As horse owners would know, injuries can be difficult to treat on your beloved pet. Therefore, red and infrared light can provide a non-invasive and effective option at reducing inflammation.
The modern indoor cat could be missing huge amounts of red and infrared light each day. Having no access to a healthy light diet could be disastrous for your cats long term health and similarly, adding some red and near infrared light back in may have some amazing benefits.
Modern dogs are spending more and more time indoors as opposed to outside where they have access to healthy levels of red and infrared light each day. Having less access to a healthy light diet could be disastrous for your dogs long term health and similarly, adding some red and near infrared light back in may have some amazing benefits.
We find battery powered devices like the TLA Travel Kit or TLA Pad 2 are the easiest to use with animals as they are portable and can be used with no messy cords. This leads to better results, as persuading your furry friend to sit under a light staring into it may be tough!
TLA LED payments FAQs
For a full list of our refund terms and conditions click here
-Yes, it is easy to do following these steps:
- Decide on your final purchase, take into account the final price and the split purchase amounts for example: Payment amount A, Payment amount B
- Click here to purchase a TLA Gift Card and purchase a gift card the same value as Payment amount A
- Purchase your item using your TLA Gift Card and pay the remaining balance (Payment amount B) with your preferred payment method.
It’s that simple! For help contact us
